Welcome to Solar Hub, the website of our solar company. By using our website, you agree to these terms of service. If you do not agree with these terms, please do not use our website.

User Obligations: 

The Sites have specific behaviour standards that users must adhere to when using the Sites, uploading or downloading content, or acting as a User. The required standards are listed below.

• The Sites are intended for personal use only, not for commercial or business purposes. Users may not advertise, promote, solicit goods or services, or engage in trade or commerce through the Sites.

• Users must show respect towards other users and contributors of the Sites and must not make any illegal or defamatory remarks that may offend or infringe upon the rights of other users or third parties. The site reserves the right to remove any user-submitted content at any time.

• Users bear full responsibility for their contributions and activity on the Sites. Users may not knowingly post, transmit, or allow the posting or transmission of any material that contains a computer virus or anything else that could harm other Users or compromise the security of the Sites.

• Users may only submit original content that does not infringe on the rights of others. Users warrant that they own all intellectual property in any submitted content, and authorise Solar Hub Limited to use such content on the Sites and for direct marketing purposes. The site reserves the right to immediately remove any content that it deems, in its absolute discretion, to be a breach of any person's intellectual property.

• Users may have the opportunity to participate in promotions or contests hosted by Solar Hub periodically. These contests will have specific terms and conditions that users must accept before participating.  Solar Hub is not responsible for any contests hosted by third-party sponsors or others, and users will be subject to any separate terms and conditions provided for the promotion.

• Posting personal information on public or accessible parts of the Sites, such as telephone numbers, addresses, or any information that could identify individuals, is strictly prohibited. Users who choose to post such information do so at their own risk.

Website Content:

The content of our website is for informational purposes only and does not constitute professional advice. We reserve the right to modify, update, or remove any content on our website at any time.

User Conduct:

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others. You may not use our website to send unsolicited messages or spam or to engage in any illegal or harmful activities. You are solely responsible for your use of our website.

Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, and images, are the property of Solar Hub and is protected by copyright laws. You may not use or reproduce any content on our website without our prior written consent.

Disclaimer of Warranties:

We make no representations or warranties about the accuracy, completeness, or suitability of the information and materials on our website. We do not guarantee that our website will be error-free or that it will operate uninterrupted.

Limitation of Liability:

We will not be liable for any damages arising from your use of our website or your reliance on any information provided on our website. We will not be liable for any indirect, incidental, special, or consequential damages.

Indemnification:

You agree to indemnify and hold harmless Solar Hub, its directors, officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or your violation of these terms of service.

Governing Law:

These terms of service will be governed by and construed in accordance with the laws of the jurisdiction in New Zealand and Fiji where Solar Hub is located.

What is Included in a Solar Hub Agreement

• We supply, install and configure a solar system consisting of solar panels, inverter, battery, electrical wiring and monitoring equipment.

• Access to exclusive rates for your grid power.

• Solar Hub assumes that solar is installed as a single or split array (max two arrays) on a metal corrugated, metal tiles, concrete tile (spare concrete tiles are required), or decramastic tile (post-1990) roof.

• We provide a 24/7 web-enabled energy management system at no additional cost and provide personal energy advice to maximise the use of solar power in your home and improve energy efficiency.

• We warrant, insure and repair the system. 

• Technical support.  

• Based on your specific site characteristics, we will estimate solar energy production. We warrant the amount of solar energy our equipment produces at 80% capacity (subject to an annual system degradation).  

What is Excluded from your Solar Hub Contract: 

• Solar panel cleaning.

• Installation on roofs not mentioned above or split arrays requiring more than two sub-arrays. 

• Additional electrical costs if home wiring is not aligned with relevant electrical codes. 

• existing electrical works comply with the code. We will advise you of these costs during our consultation. 

Estimated Savings:

Savings are estimated by comparing your current electricity retail plan versus the total cost paid for the Solar Hub energy service and grid electricity plan. The level of protection will vary depending on location, roof pitch and orientation, and current retail tariffs.

Changes to Terms of Service:

We reserve the right to update these terms of service at any time. Any changes will be posted on this page, and we encourage you to review these terms periodically.

Contact Information: If you have any questions or concerns about our terms of service or your use of our website, please contact us at save@solarhub.co.nz